After the pandemic, almost every industry has scaled up its business through digital transformation, and one of them is the food industry. This industry has enormous potential, and it has shown tremendous growth in the last few years.
According to Statista, the size of the global foodservice market reached 2.52 billion U.S. dollars in 2021. This figure was forecast to grow to 4.43 billion U.S. dollars in 2028, showing a CAGR of 9.9 percent from 2021 to 2028.
You can connect with any food delivery app development company to develop a full-featured mobile app for your business. But, before you move ahead, here are some top features that must be added to the app to make it stand out from the crowd.
Top Features You Must Integrate For Your Restaurant Mobile App In 2023
1) Easy Sign in & Login
When you plan to develop an app for your restaurant, you must integrate an easy sign-in and login feature. It will help your user to register on the app through their mobile number, email, or social media accounts. It is one of the best options to provide users with multiple options on the app.
2) Easy & Clean Interface
It is true that a mobile app should be engaging and impressive, but it doesn’t mean that you should add too many graphics and colors.
To attract new users and retain existing ones, you must make it user-centric by knowing their color choice, the fonts they like the most, user-friendly design, and theme choice. In short, integrate all the necessary features and make the app easy and clean.
3) Digital Menu Cards
When it comes to online food ordering, you must integrate a digital menu card for each restaurant with price tags. It will help them to look at the menu and order their favorite food online and enjoy it in the comfort of their home.
4) Amazing Offers, Discounts
If you are running a business, you must have an idea to retain your customers. To keep your existing customers and attract new ones, it becomes essential for you to provide amazing offers, discounts, loyalty programs, etc., from time to time.
These offers and discounts will help them to use your app, and they will not go elsewhere. You can add an offer and discount section on the app and implement all the coupons and codes in the relevant section.
5) Online Food Ordering & Live Tracking
When it comes to restaurant ordering apps, online food ordering and live tracking are one of the essential features for your mobile app. It will help users to go through the listed restaurant and order their favorite foods online.
After ordering their food, they can track their live orders with the delivery person’s contact information and their live location.
6) Table Reservation
Some of the restaurants provide pre-booking facilities, and thus these features should be added to the list to make your app stand unique in the market. Through mobile restaurant apps, users can book their tables in advance and enjoy their dining by skipping the restaurant queue.
Thus, table reservation is the best option for those who want to reserve their table in advance and enjoy dining with their loved ones.
7) Location-based Services
It would be great if you can implement location-based services in the app, as it can help them to
Food delivery apps like UberEats use GPS to track your current location and provide you with a list of restaurants that are nearby your location.
8) Integrated with Social Media
In the current world of digitalization, social media plays an essential role in your business. Customers often share their experiences and photos on social media platforms like Pinterest, Facebook, Instagram, Twitter, etc.
In terms of business, you can promote your food items and services, and introduce offers and discounts for your loyal customers. When you are at the initial stage of your business, social media platforms can do wonders for your business.
Chatbots are unique AI-based messaging bots that help users to solve their queries with instant messages. Implementing AI-based chatbots in the restaurant app can give your business app a new form of assisting your customers. They can chat and ask their query related to order details, expected time for delivery, amount and address related problems, etc.
At the present time, you might not get the appropriate support from the customer support team, and to assist you well with 24*7 availability, chatbots are the best options for you.
10) Customer Feedback Portal
When developing a restaurant app, you must add a customer feedback portal. They can easily share their experience over the app and rate the restaurant accordingly.
The feedback and rating given by customers help other users to analyze their reviews and order food for themself.
It is true that seeing the current market standard, restaurant apps are in huge demand, and developing the same for your business can be an excellent option for you in terms of growth.
There are many app development firms available in the market with whom you can connect and discuss the requirements for mobile restaurant apps.