Everything You Need to Know About Avianca Airline


Planning for a trip to an exotic place in Latin America or South America? However, having to choose from multiple airlines can be a conflicting task. That’s why, we are here to tell you about an airline that specifically caters to the customers of South and Latin America. So, fasten your seat belts, and let’s take off to explore everything you need to know about Avianca Airline Flights. Avianca Airlines particularly has destinations in Latin and South America that ensure frequent flights between important cities.

Aerovias del Continente Americano (Airways of the American Continent) popularly known as Avianca Airlines is the largest airline in Colombia. The airline has been the flag carrier of Colombia since 1919 and thus holds a monopoly over the sky in Colombia. It also holds the position of being the second-largest airline in Latin America. Avianca currently operates from its headquarters in Bogota Eldorado Airport, Colombia, and has 110 fleets in its possession. The airline offers 60 destinations across the globe while primarily focusing on Latin and South America. However, Avianca Airlines does offer flights on popular routes in the United Kingdom and Europe occasionally. Now, you can book your affordable flights with Avianca Airlines to get some great deals for your trip. Or you can just check out Vootfly for some exciting deals for your journey. 

More Details about Avianca Airlines 

  1. Avianca Airlines Manual Check-in 
  • The Airline recommends that customers to reach the airport at least 3 hours prior for check-in, particularly for International flights
  • For domestic flights, customers are recommended to arrive 2 hours before the scheduled departure for check-in.
  • If you have an international flight then check-in counters close 60 minutes prior to departure for Avianca flights
  • As for domestic flights, the check-in counter closes 45 minutes prior to departure.
  1. Avianca Airlines Web Check-in 
  • As for web check-in, you can check in 48 hours before the scheduled departure of your flight. You simply need to log in or visit Avianca Airlines’ official website and proceed to enter your reservation number and last name to check in for your flight. 
  • Customers who have opted for web check-in can drop their baggage at the Baggage counter without hassle. You can also choose a priority check-in counter and boarding for a smooth experience. However, you will be charged accordingly for priority service. 
  • For all Avianca Airline flights, boarding gates close 15 minutes before the scheduled departure, so you are advised to board before that.

Fare Types in Avianca Airlines 

While flying with Avianca, you have the opportunity to choose from various fare types according to your feasibility. The airline primarily has three class fares: Economy, Plus, and Business Class; these classes are characterized by sizes similarly used in the clothing section. 

  1. XS– Avianca has launched this promotional fare which includes one personal item only. Additional charges will be applied for check-in and carry-on baggage and seat selection. This fare does not allow cancellation or change of Avianca flight at any cost.
  1. S- In this class, you are allowed for one carry-on baggage only. You will have to pay extra charges for additional services. However, the airline does offer miles points on this class.
  1. M- This fare type includes one check-in baggage along with one cabin baggage. This fare also allows you to earn mileage points. You are also eligible for a refund and upgrade in this class but extra cost will apply.
  1. L- This is the more flexible class and it is called Plus seats. than others as it allows you to carry two pieces of checked bags and a complimentary Avianca Plus upgrade, Avianca flight change, and refunds without any extra cost. 
  1. XL – This class includes more benefits like two pieces of checked bags and is eligible for an upgrade to business class. However, a change of flight and cancellation will cost you extra.
  1. XXL- This is the business class which enjoys all the benefits of all the other fares. The benefits include seat selection, two checked bags, extra mileage points, and free cancellation and change of flights. You can simply enjoy the journey with complimentary snacks, pre-packed meals, and beverages.

Business Class on Avianca Airlines Flights

Traveling can be extremely tiring when you are uncomfortable. That’s why you need comfortable options in flights to accommodate your needs and also offer extra benefits. Avianca Airline flights offer business class which includes multiple benefits. Enjoy a comfortable journey with special treatment at an affordable cost. 

  1. Baggage

Business class passengers are allowed to carry one personal item such as a laptop bag, handbag, and one cabin bag that fits under the seat. The dimensions of the cabin bag should be 115 cm individually and should weigh up to 10 kg only. In the case of checked bags, business class passengers have the benefit of carrying two pieces of baggage weighing up to 32 kg with 158 in total dimension. 

  1. Lounge Access

If you have booked your seats in Avianca Business class are eligible to access the Avianca lounges available at selected airports like El Dorado Airport, Colombia, and Sal Salvador International Airport. The customer can enjoy and relax in the premium quality lounges with delectable food and beverages. You can also enjoy some premium quality wines and alcohol at selective airports too. 

  1. Priority Access 

As a business class passenger, you have the benefit of priority access for check-in and boarding. The benefit of business class includes special attention while you are at the airport and while you are on the flight. 

Moreover, you will have the benefit of priority baggage claim after arrival. 

  1. Curated Menu 

Another benefit of flying with Avianca Airline in Business Class is that you can enjoy a personalized menu in flight. The business class menu is specifically designed to elevate customer’s in-flight experience. During your journey, you will be served different meals along with beverages and alcohol of your choice. 

Avianca Baggage Allowance 

Cabin Baggage – Passengers are allowed to carry one cabin baggage and one personal baggage like a laptop, handbag, or briefcase only. The weight of the baggage should not be more than 10 kg and the dimension should be 115 cm only. However, customers are advised to check their flight details as baggage allowance may vary according to customers’ class of fare and routes. 

Check-in Baggage – Avianca’s check-in policy states that passengers who are traveling in economy class are allowed to carry check-in baggage weighing 23 kg and 158 cm in all dimensions. Customers who are traveling in Plus class and Business class are allowed to carry 32 kg of check-in baggage with 158 cm of dimension. 

24-Hour Cancellation Policy of Avianca Airlines 

 As per cancellation policy, if you have purchased the tickets from the U.S., you can cancel your flight within 7 days of purchase provided that you have purchased the ticket from Avianca directly. 

Avianca Airlines  Refund and Cancellation Policy

There are certain rules and regulations when it comes to cancellations and refunds on Avianca Airlines flights.

  1. For refundable tickets, you can cancel them with or without any charges. However, on certain routes, you may get charged for cancellation. You can cancel L and XXL fare tickets without any additional charges but if you want to cancel XL fare then you will have to pay an additional cancellation fee.
  1. In the case of Non-refundable tickets, you cannot cancel or change your flight in the XS. S and M fare class. If you cancel, you will only be refunded the tax portion of the ticket. 
  1. In case of Flight Cancellation from the Airline, you can ask the airline to book you on another alternate flight or you can ask for a refund also. 

Bottom Line 

Avianca Airlines is the legacy carrier of Colombia and holds a stable position in the Latin and South American aviation sector. Even after a century of service, Avianca has maintained its customer base in the region which means the standard of service has been maintained over the years. If you have booked your flight with Avianca Airlines then this guide will help you to understand everything about the airline. 

For the most comfortable journey, book your seat in the Plus or Business class to enjoy premium services and benefits on board.